The complaint has been investigated and resolved to the customers satisfaction. The meats chicken breast, burgers, franks were all tough. It means they have lost me as a future customer and I am sure when I tell friends they too will think. I have not received my order, which was supposed to have been delivered on 9/18/21, and as of 9/19/2, 5:19 EST, I still have not received it. This is not at all the experience we strive to provide to our customers. Choose from our selection of Omaha Steaks and Seafood at omahasteaks.com. Fortunately, there are several free shipping packages under $169, which will pop up . Sad. I used to be able to order a couple of gifts for Christmas every year, but the prices have practically doubled, can't afford Omaha steaks anymore. Omaha Steaks ranks 63rd among Food Delivery sites. My sister sent me a gift pkg. I am a loyal customer and need assistance asap! The price is ridiculous for what you get and the meal was inedible. I called Omaha Steaks customer service this morning to verify and confirm that the change had been received. Skip To Main Content. Founded in Omaha around 1917 by a father-son. The only product that seemed ok was the french fries and twice baked potatoes. Skip To Main Content. I decided to cook the meatballs last week, gave one to my dog and ate one myself at the same time, WE BOTH IMMEDIATELY THREW UP! On Wednesday orders will be delivered the following week. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. A rare steak will feel very soft when touched and will have an internal temperature of 120 - 125F. I called last week & the man's accent was so thick I had to cancel my order. I represent them in every thing I do. Sorry you dont like Omaha Steaks. the staff member i talked to "crystal" knew more about meat then most butchers i know. That being said, Trustpilot also reflects concerns about poor pricing and declining quality. The 3rd call he said it could be re-shipped. The acid in a glass of dry white wine has a similar impact on beef as tannins. Plan ahead. I had company coming and had to scramble for a different dinner WHAT HAPPENED. I've learned my lesson. I am very sorry for the experience you encountered with your first order. For more information on shipping, and other Frequently Asked Questions see our FAQ page. Charcoal coals should be ashen grey and red-hot. Season with our signature steak seasoning. We finally found something we could get for that (12 burgers and some soup) for that amount, already knowing we would have to pay for shipping. ORDER DETAILS Omaha Steaks Delivery. Please reach out to me directly jamiec@omahasteaks.com so I can look into this and assist you right away. Problem with processing order and credit card payment, Omaha Ribeye Crown Steaks (7 oz ea) with complete dinner for 4. Refund my money and have my order returned to them wherever it is. Why and that is the reason my card was not accepted - I am very disappointed with your company and may not place another order. It is not my habit of making complaints, but in this case considering what I pay for your last Ribeye, I will better off and change supplier. Melanie owes me an apology (I don't expect to get one) and she needs retraining. I had tried their steaks before and they were ok but over priced, so this time I went for other productsFilet mignon bites, breakfast sausages, chicken fried steaks, wieners in a blanketthats what we tried this weekendnever again will I purchase from them!!! The order was for my husbands birthday and he was depressed. Omaha Steaks has a long history, handed down from generation to generation for over a century. 1. With great anticipation I prepared my Omaha dinner my husband and I were gifted by a company we work with, only to find that the ribeye crown steaks were tough when cooked as directed on packaging (sear then oven). Receive Free Delivery Up To 50 Off Steak Samplers. Omaha Steaks Customer Service. Maybe Omaha Steaks can develop a prompt, effective system that allows customers to unsubscribe from unwanted emails - otherwise the organization will continue to alienate customers and tarnish. While red wine with steak may be the classic pairing, white wines shouldnt be exempt from the party. This is not a typical experience, and all of our products are backed by our 100% Satisfaction Guarantee. So tender they melt in your mouth, and the bacon is not as heavy and greasy, which is a plus! IT WAS DIFFERENT FROM ANY STEAK I HAD EATEN BEFORE. The Untold Truth Of Omaha Steaks. This recent order which included a little of everything was good EXCEPT FOR THE CHICKEN BREASTS. We appreciate your business and I look forward to hearing from you. Deliver A 5 Star Restaurant Quality Sear On Your Steaks By Preheating Your Pan For 15 Minutes Gourmet Food Gifts How To Cook Steak Steak Cooking Times. They're the same amazing steaks you'll get at 5-star restaurants like Jordan's or Ditka's. If you navigate to the Omaha Steaks site you will see "50% off site wide plus free shipping and burgers"But when you check out you will not see free shipping unless you've spent X amount. Not sure if they are using preservatives or other chemicals, but not happy at all with their products! Discover how our butchers prefer their filet mignon today. While weve never had any issues with orders getting delivered I have noticed that it takes. Founded in . Last night I cooked my first hamburger patty which was tough and seemed overly processed, so only ate about half of it, and threw the rest in the trash as I was leary of feeding it to my dog. I am willing to pay the shippingWOW. How I can I get some of them?. I could only find reviews from August 2020 to September 2021. Thank you! It borders on a pinot noir wine color, not red. It also causes developmental problems, problems with the reproductive system and is even associated with breast, prostate, and colon cancer development. email: [protected]@yahoo.com, Tracking # [protected] Omaha Steaks also has a quality gourmet meat selection with cuts like . . Fine. Orders are delivered in all 50 states, as well as to Canada, Puerto Rico, and the U.S. Virgin Islands. It's like a tomato soup ground beef casserole with cheese to bind it together. All Rights Reserved. Perfect for burgers, steaks, or pork. I called them 6 times and had an actual person on the line twice. She did not call. 507. 330 reviews for Omaha Steaks, rated 1.00 stars. Thank you, J welch. I will never buy or believe your lying advertisements or use your product AND I will make sure I review as such ANYWHERE POSSIBLE. Perfect for burgers, steaks, or pork. We apologize for the experience you encountered. Funny 1. This company is far from transparent. Lightly oilyour cooking surface.5. I called and was told I had to spend at least $159 (give or take). $139.99. I canceled my order again! The Cabernet Sauvignon is one of the most common wines youll see at a dinner party. ), pork chops and the filet mignon (wrapped in bacon). I've never seen such a neon colored, bright red steak. Steaks may cook quickly, so be attentive.7. I NEVER DID LIKE YOUR GROUND BEEF PATTIES. I look forward to hearing from you. I would rather have steak burgers and whatnot than none at all since I can see the writing on the wall. What forms of payment are accepted? Useful 2. Show someone you care - or treat yourself - with this thoughtful gift of Bold Beefy Premium Angus Steaks, Gourmet Chicken, and Juicy Steak Burgers! Order Number: M0916032DQKK We couldnt eat it and it all went in the garbage. Celebrate Being Part of the Omaha Steaks Family with 50 Off Sitewide Free Shipping. Our Toll-Free phone number is 1-800-228-9872. We used to send Omaha Steaks to show our thanks & appreciation to those we care about. Red wines pair well with more marbled steaks because the fat will decrease how much you taste the bitterness, while the tannins enhance the steak flavor. Sear the steaks on first side using the times listed on the Steak-Cooking Chart as a guide. Each steak is hand-selected and hand carved to ensure you get the best cut possible, and then dry- or wet-aged to intensify its naturally delicious flavor. Everything I had read lead me to believe they would be delicious--not chewy and tough? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Cook your steaks on the second side and use the steak cooking chart below as a guide for time. All of our steaks are vacuum wrapped and flash frozen in their natural juices to lock in the flavor. It doesnt make sense. I ordered from Omaha Steaks once. Customer ID: ONL-[protected] gt.[protected]@outlook.com. I order above the the amount specify and did not get the free ham.Call Omaha steaks and could barely understand who I was talking to.Call the Corporate Office and you end up back where you started no where.I like there meat but if you going to offer something you should deliver.Will probably be looking else where. I need my food by thanksgiving. still a little pricey but well worth it! Sure to provide the ultimate grilling experience for all burger lovers. ?? Here are 8 tips for writing great reviews. Lost 60% of my order. 2022 Chicago Steak Company. From world-class steaks to premium pork, chicken, and seafood, scrumptious sides to decadent desserts and even complete, easy-to-prepare meals, Omaha Steaks delivers a premier gourmet experience . We proudly offer Wagyu and Premium Angus Beef. Simon has grown up in the family business and used to accompany his father to the . For five generations, Omaha Steaks has been a family business. it was absolutely scrumtious! Omaha Steaks has a consumer rating of 181 stars from 83 reviews indicating that most customers are generally dissatisfied with their purchases. The Ultimate Beginners Guide to Pokmon Card Collecting. We use dedicated people and clever technology to safeguard our platform. Our records indicate your package did arrive at the center on 9/28/21 at 8:57am, on time, and is available for pickup. In the company's century-long history, Omaha Steaks has remained a Simon family enterprise the current CEO and owner, Bruce Simon is the great-great-grandson of Omaha Steaks founder J.J. Simon. Our extra-thick steak burgers made with USDA Prime steak trimmings are juicy and flavorful, for the best experience in every bite. I placed an order and did not see the free sirloin burgers so i called the company. Omaha Steaks was founded in 1917 in Omaha, Nebraska, where it is still headquartered today. for Christmas that included chicken fried steak. Ad At Kansas City Steaks We Take Pride in our Quality Beef BBQ and Steaks. He took a long time to "check things out" and then denied my request even after I offered to pay the difference ( if any). Submit a complaint and get your issue resolved. Even more disappointing were the butchers cut top sirloin steaks my wife recently purchased from a local Omaha Steaks store in Schaumburg, IL as they were extremely chewy and not edible for the most part where the majority of meat was thrown down the garbage disposal. When I looked on the website, there was a selection that I really want: Four 10 oz ribeyes (#497ANA). So far we tried the fritters (look and taste hust like Texas Roadhouse! Skip To Main Content All content on this site is available, via phone, twenty-four hours a day, seven days a week, by calling 1-800-960-8400 . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Sorry you dont like Omaha Steaks. Find out how we combat fake reviews. Omaha Steaks also has a standard shipping fee of $19.99 per delivery. Omaha Steaks is perhaps the oldest mail-order steak company, but it didn't start as a delivery company. Cool. Your purchase has been refunded in full per our 100% Guarantee. Founded in Omaha around 1917 by a father-son duo from Latvia, the company initially began as a small-scale butcher shop. Order anything else. And let's not forget that this sampler also includes angus steak burgers and gourmet chicken breasts. I spoke to Melanie who said "I don't see how that could happen " My interpretation of that comment is that she doubts the veracity of my statements. Submit a complaint and get your issue resolved. 6/18/2021 means I won't be able to enjoy the meal as panned for Fathers Day on 6/19. If your steak is frozen, we recommend thawing it in a pan, thawing in a pan helps catch any drippings that may occur, under refrigeration for 24 hours. I will tell her in the future to send something else. That said I cant find how to rate my purchase of Lobster Mac & Cheese so others will beware. Quickly they grew, starting mail order ventures in 1953 and reaching global popularity a decade later. Light on intensity, but not sparing in flavor, this custom blend of spices is sure to liven up you grilling. Omaha Steaks Classic Omaha Steaks Package (Butcher's Cut Top Sirloins, Air-Chilled Boneless Chicken Breasts, Omaha Steaks Burgers, Ultra-Premium Ground Beef, Gourmet Jumbo Franks, and more) 35 Piece Set 7 $17545 ($175.45/Count) $19.99 delivery Nov 15 - 17 Or fastest delivery Nov 14 - 16 This lets the juices flow from the center of the meat to the exterior, resulting in a juicy & succulent steak. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Assortment Includes: 2 (6oz) Premium Angus Beef Filet Mignons 2 (8oz) Premium Angus Beef Ribeyes 2 (6oz) Premium Angus Beef Flat Irons 2 (6oz) Premium Angus Beef Top Sirloins 16 (4oz) Angus Steak Burgers 4 (6oz) Lemon Herb Chicken Breasts. I was at his mercy for his help for I was out my products and had already waiting 46 minutes on hold. I can be reached at jamiec@omahasteaks.com. Order Number: M0916032DQKK I told him I had already paid delivery how about sending priority. Please email me your customer and order # so I can look into this right away. If you want good steak buy from Lobels Master or Debragga. I requested a refund from the customer service department, but he was that Omaha Steaks did not provide refunds for late deliveries and that it was FedEx responsibility. Further more, I paid a visit to a local butcher shop, and I immediately realized that your steak are not longer at par for what I can buy and even cheaper. Please, can someone call me? The store will not work correctly in the case when cookies are disabled. I am very sorry for the experience you encountered and the delay in responding to you. The following order had to be resent several times. The last one mentioned as above was terrible. BUY NOW, Those Lobster tails are Certified Maine Lobster Tails that are caught by local lobstermen. You and FedEx because they represent you had my 83 year old mother outside in 30 degree weather looking for something that wasn't there. When I receive the shipment just looking at the steaks, unfortunately were not what I use to receive long time ago . I had to cancel the add on For more tips on how to cook your steak, check out the video tab above. 1 (opinions to this review) Omaha Ribeye Crown Steaks (7 oz ea) with complete dinner for 4 1 (opinions to this review) Way better. We will be back ASAP! All content on this site is available via phone twenty-four hours a day seven days a week by calling 1-800-960-8400If you experience any accessibility issues please contact us at 1-800. Omaha Steaks Reviews 75 Poor 1.8 VERIFIED COMPANY www.omahasteaks.com Visit this website Write a review steak order time meat package product customer service year chicken gift thing company customer day % money problem Sort by: Most relevant Most recent Michelle Soapes 1 review US 5 days ago I was so excited to see the 50% off First Omaha Steaks stood behind their guarantee and refunded my cost. For the best experience on our site, be sure to turn on Javascript in your browser. A fork will puncture the steak and allow for the juices to escape the steak. Can't wait to try their potatoes and dessert! 329 reviews for Omaha Steaks rated 100 stars. 5 calls and 2 1/2 hours later I am supposed to get a refund. Even if I have a supplement some of the cost? Spoil your taste buds with this burger variety pack. Founded in 1917, Omaha Steaks has evolved from a small-scale butcher shop in Omaha, Nebraska to world-famous experts in premium beef and gourmet food. 2022 Trustpilot, Inc. All rights reserved. Filets on Par with Capital Grille . - Food Network Described. Ad Load Up on Flavor Value with Tender Steaks Juicy Burgers and More from Omaha Steaks. That is why the Chicago Steak Sampler offers steaks that are among the most flavorful, juicy, and tender steaks you'll ever eat. Find a good local butcher and ask for a nicely marbled ribeye or some other good cut. The steaks are then wrapped in our attractive food grade paper, sealed with the Chicago Steak Company gold label, and placed in our gorgeous gift box. Rip-Off and Stay Away~! She has no reason whatsoever to accuse me of lying . Rest your steak. Desired outcome: Sent from my iPhone Order said delivered 12/3/21 The complaint has been investigated and resolved to the customers satisfaction. These impressive lobster tails are ready to be thawed out and enjoyed. I could not take it anymore and I hung up, but not before I collected this information. Ive been trying to tell my folks nicely that they should stop using the service as a go-to last minute gift. What say you? Omaha Steaks has left an official reply on this complaint. Dress shoes appear corporate they also have a good cushion which tends to keep your feet comfortable while you are working in the bank. We stand by our 100% Guarantee and I would be more than happy to make this right for you. With Filet Mignons for someone who is looking for a tender steak, Ribeyes for someone looking for flavor, and Flat Irons and Sirloins for those interested in a lean cut of beef. Soemtimes I break orders up in to multiple orders so as to be able to get multiple gifts and use multiple emailed coupons. The birthday was yesterday. I am beside myself with how I was treated. We've ordered lots of their products over the years and were always happy. These impressive lobster tails are ready to be thawed out and enjoyed. If at any time you have problems with an order simply contact Customer Service. She said she would look into it and call me back. Feel free to call or email. issue . I ordered a package for my son as a Christmas present and the cooler was waiting outside his apartment door when he returned from work. The Chicago's Steak Sampler is shipped for FREE and is full of tantalizing favorites sure to be the life of any party with something for everyone. Every cut of steak in each of the assortments we offer is certified USDA Prime or upper-1/3 USDA Choice, putting our steaks in the top 2% of beef worldwide. 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Shipping is expensive, especially for the non-continental United States and other countries. I placed an order for over $162 today and talked with a representation concerning the pay pal charges that were declined. We apologize that you encountered this experience and we stand behind our 100% Satisfaction Guarantee. Recently this order was delayed because payment for an add on (chicken slices) hadn't been authorization for a $28 payment by credit card hadn't been received. When turning your steak, be sure to use tongs and not a fork. Up to 3 cash back But please if you are feeling sick respect our employees and fellow. and bland. Paired with our FREEGIFTS promotion code for 12 free (4oz) steak burgers, signature seasoning and free shipping, this package comes out to 40 servings at just $6.38 each. About an hour later started feeling nauseous, this morning I woke up with diarrhea. For the best experience on our site, be sure to turn on Javascript in your browser. I look forward to hearing from you. If you're looking for the very best steaks on the market, then you've come to the right place. No delivery charge. Service type FedEx Home Delivery. In fact, I was in the phone with him during the delivery time frame. Your kitchen is about to become a 5-star steak house. The complaint has been investigated and resolved to the customer's satisfaction. Hamburgers tasteless and small. When cooking on top of the range, the cast iron skillet or grill pan should be hot, but not smoking.3. JavaScript seems to be disabled in your browser. I call Omaha Steaks customer service department informed them that FedEx did not know where the order was. She gave me some scam order number that doesnt exist. We also ensure all reviews are published without moderation. This has been a trend for the past 2 years for which there is no excuse. I did enjoy the chicken fried steaks yet once was enough. There is no condition or minimum on the home page when it could easily say "*Minimum order required" But it doesn't. Now Im concerned about misuse of my credit card which i had to cancel. This completely turned us off had to throw away the whole chicken masala dinner. The lobster was stringy and chewy and had a pungent taste that was nothing like lobster. The lady said she canceled my order (did not) and placed a new one. Desired outcome: No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Even like the dessets such as choc souflees and apple tartlets. NONE from 2022. In checking with my bank, they show no request for payment by Omaha Steak for that amount. So how long does it really take for an Omaha Steaks order to be delivered. Level 2 6y. After 20 years we will no longer be doing business with Omaha Steaks. Is there any way to use my gift certificate to get the Ribeyes ? The Omaha Steaks website promises delivery within four hours of the order being placed. A RESPONSE WOULD BE APPRECIATED. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Yes, Omaha Steaks offers delivery. just not happy with tough steaks supposed to be outstanding ?? This may be determined by touch or meat thermometer. Table of Contents 10 Best Steaks To Grill For Smokey, Juicy Flavor - Uw Provision Things To Know Before You Get This The Ultimate Guide To Most Overrated & Underrated Cuts Of Beef - Thrillist 9 Easy Facts. This review was chosen algorithmically as the most valued customer feedback. For more information on how to pair the perfect wine to your steak. The woman kept trying to get me to buy this & that. Connie Solowoniuk. If anyone cares you can review my past orders. Definitely not worth the money. . Sides like cream corn and fried are good too. FedEx said they would contact driver and get right back with me. I am very sorry for the Problem with processing order and credit, Omaha Ribeye Crown Steaks (7 oz ea) with, Quality of meat and inability to use the, Extremely chewy not edible butchers cut top. Omaha's reps were predominantly courteous and helpful but I spent several hours on the phone over these issues. Pretty sure they dye their meat. All content on this site is available, via phone, twenty-four hours a day, seven days a week, by calling 1-800-960-8400. In checking with my bank, they show no request for payment by Omaha Steak for that amount. Anyone can write a Trustpilot review. She normally just sends the steaks. While we've never had any issues with orders getting delivered, I have noticed that it takes longer to be delivered than many other meal delivery services take. I signed up for an account under my email address less than a month ago and now, all of a sudden, my account is gone so I had to sign up for a new account. But thats how they get you to order. The company prides itself on its high standards for aging processes and hand-cut selection, and considers its steaks in the top 2% of beef worldwide.. If you need any further assistance, please contact me directly jamiec@omahasteaks.com. #omahasteak #omaha #nebraska #unitedstates #steak #burger. This service comes at an extra cost of 1999. So in effect, the $60 gift certificate they sold our Mother is a FRAUD and USELESS. IMAGINE my surprise when I bought the package and found out it was barely enough to feed one. I look forward to hearing from you. I asked to speak to a supervisor and was put on hold for a very loooong time. FedEx failed to deliver the replacement box claiming no one was home when my son was home all day. I placed this order in sufficient time so I could serve it for Sunday dinner today (9/19/21). Department Hours (Central Standard Time): Weekdays 7:00am to 10:00pm Saturday 8:00am to 7:00pm Sunday 9:00am to 5:00pm We reserve the right to limit refunds and replacements. Omaha Steaks has shipped all of our boxes using Fedex. The order was not confirmed, it was sent to my home address (arrived today) It was supposed to go to my brother, Mark Taylor, in Casa Grande , AZ. Hubby got a big package. May 25, 2022 by admin. Quality of meat and inability to use the gift card that I was given, Extremely chewy not edible butchers cut top sirloin steaks cooked medium and medium rare, Some type of remuneration/compensation for money spent on steaks unable to be consumed. Talked to Cathy. BUY NOW. I look forward to Omaha Stew. They were like RUBBER CHICKEN, not only one of them but ALL FOUR int the box. Please contact me directly jamiec@omahasteaks.com and I would be happy to place the order for you and waive the minimum purchase requirement. Allow steaks to stand for 5 minutes before serving. First I was told shipping was free, then I was told my ,order could not be filled and that it was too small. Omaha Steaks contacts Phone numbers 1 800 228 9872 +1 800 960 8400 Website www.omahasteaks.com View all Omaha Steaks contacts ADVERTISIMENT Most discussed Omaha Steaks complaints Problem with processing order and credit card payment 1 (opinions to this review) order# 51708782-001 1 (opinions to this review) Requiring a minimum purchase of $99 1 Therefore not having this order Gentlemen: This to inform you that I have been your customer for more than 20 years, and I always loved the quality of the steaks. I look forward to hearing from you. Ad Load Up on Flavor Value with Tender Steaks Juicy Burgers and More from Omaha Steaks. Thank you for your feedback. No problems with customer service at this location like others have suggested. Omaha Steaks Delivery Problems October 29, 2021 Its thanksgiving eve and we opened the package and no seasonings were sent. If at any time you have problems with an order simply contact Customer Service. We have plenty of drivers to get our food delivery orders out on timeso your food from Omaha Steaks in Omaha, NE always arrives fresh, delicious, and served at the correct temperature. Read real customer ratings and reviews or write your own. . Spoil your taste buds with this burger variety pack. I have been living on the coast of Massachusetts as well as the Maine coastline my entire life. Medium rare steak will feel soft and spongy to the touch and register 130 F, medium steaks will offer resistance when touched and register 140 -145 F. Well-done steaks will be firm with an internal temperature of 160 F.8. Read real customer ratings and reviews or write your own. I called the 800 # & talked to a man who gave me a $25 off my next purchase. Since 1865 with the founding of the Union Stock Yards, Chicago has been at the heart of high-quality American meats. Service 42. Best Regards Someone at Omaha must have tried to be helpful and cut and paste from the previous order which changed the address. The order is not due to arrive now until 6/23. Some type of remuneration/compensation for money spent on steaks unable to be consumed. Saturday November 5, 2022, burgers We ate the burger on Saturday first my daughter was sick with diarrhea and then on Sunday I started feeling Nausea and then Diarrhea with Headache. The other 2 gift sets I had delivered to my home, first problem was it was a day late, the 2nd. Please AT YOUR EXPENSE overnight the package. This complaint was posted by a verified customer. But I called my parents who have Ring doorbell Ring spotlight and Ring wireless in their driveway no package. Please reach out to me directly so I can further assist you. Ive always eaten at my. And, the . Desired outcome: The Omaha Steaks website promises delivery within four hours of the order being placed. . Omaha Steaks has shipped all of our boxes using Fedex. just not happy with tough steaks supposed to be outstanding ?? As with all Omaha Steaks, they're aged at least 30 days for maximum tenderness and handled and delivered with care. The company left an official comment on this complaint. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Thank you for your business and we hope to serve you again soon. Then we said yes to a free pan of their lasagna. This allows for the juices to flow back into the center of the steak. After sampling Omaha Steaks for ourselves, we never sent another Omaha Steak Gift box to anyone else.